Service Administration Co-ordinator

⚡ Service Administration Co-ordinator (Remote – UK)

🏢 Company: SWARCO Smart Charging (Evolt Charging)

💷 Competitive — check on application

📅 Permanent, Full-time

🏠 Home-based (occasional travel to office locations)

⚠️ Rolling applications — apply ASAP

🚀 About the Company

SWARCO Smart Charging is part of the global SWARCO Group — developing cutting-edge technology for intelligent, sustainable mobility. From traffic management to EV charging, they’re building smarter, greener cities worldwide.

📅 What You’ll Be Doing

Central coordination role keeping EV charging service operations running smoothly — supporting field engineers and managing customer commitments.

✔️ Planning and allocating work orders and maintenance schedules

✔️ Managing service requests, tickets and documentation across internal and customer systems

✔️ Acting as key point of contact for customers — updates and expectation management

✔️ Monitoring SLA compliance and prioritising work accordingly

✔️ Coordinating with operations, engineering and logistics teams

🧩 What They’re Looking For

✅ Strong planning, scheduling and coordination skills

✅ Confident communicator — written and verbal

✅ Customer service experience

✅ Good geographical knowledge of the UK

✅ Proactive self-starter — able to work independently

✅ Comfortable with multiple systems and trackers

🎁 Benefits

✔️ 25 days holiday + option to buy more

✔️ Generous employer pension contributions

✔️ Life assurance

✔️ Employee Assistance Programme

✔️ Perkbox employee discounts portal