Financial Crime Operations Officer

🛡️ Financial Crime Operations Officer (FC Ops)

🏠 Location: Fully remote (UK) or hybrid from London, Cardiff, Durham or Blackpool
🕒 Hours: Full-time, 36.25 hours per week
📆 Working pattern: 7-day contract (weekend work required on a rota)
💷 Salary: Up to £35,000 + up to 20% bonus
📄 Contract: Permanent
🤝 Flexible options: Job share and flexible working considered

Tandem is the UK’s greener digital bank 🌱, on a mission to transform how people save, borrow and spend — while doing right by customers and the planet.

This role sits within their expanding Financial Crime Operations (FC Ops) team, which is undergoing a major transformation into a centralised first-line financial crime function. It’s a strong opportunity for someone who wants impact, progression and exposure across multiple financial products.

🔍 What you’ll be doing

• Reviewing and deciding on PEP, sanctions and adverse media alerts

• Completing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)

• Carrying out ongoing monitoring, periodic reviews and trigger event reviews

• Investigating Suspicious Activity Reports (SARs)

• Analysing financial crime processes and recommending improvements

• Supporting business areas with financial crime queries and approvals

• Sharing ideas, challenging the status quo and supporting wider FC Ops activity

✅ What they’re looking for

• 3+ years’ experience in financial crime or fraud roles within FCA-regulated firms

• Strong working knowledge of financial crime legislation & regulation

• Experience across the customer lifecycle (savings, lending, etc.)

• Hands-on experience with PEPs, sanctions, adverse media & transaction monitoring

• Familiarity with screening and case management systems

• Strong analytical judgement and clear documentation skills

• Interest in professional qualifications (ICA / ACAMS / CFE)

🌟 Personal qualities that matter

• Customer-first mindset

• High integrity and attention to detail

• Confident challenging decisions and processes

• Adaptable, goal-focused and delivery-driven

• Comfortable working independently and collaboratively

🎁 Benefits & rewards

• 25 days annual leave + bank holidays

• Extra celebration day off 🎉

• Buy or sell up to 5 days holiday

• Healthcare cash plan (min £750 value)

• Pension (4% employee + 4% employer)

• EV & Cycle to Work salary sacrifice schemes

• Paid volunteering (2 days per year)

• Tech scheme, retail discounts & team socials

• Strong wellbeing and sustainability perks 🌍

👀 This role is ideal for someone who:

• Is already working in financial crime / AML and wants progression

• Wants remote flexibility without losing career momentum

• Enjoys complex decision-making and risk analysis

• Is motivated by purpose-led, values-driven organisations