Customer Account Manager

🎓 Customer Account Manager (Remote – UK)

🏢 Company: 2Simple

💷 £28,000 – £32,000 + quarterly commission

📅 Permanent, Full-time (35hrs/week)

🏠 Fully home-based (UK)

⚠️ Closes: 31 March 2026

🚀 About the Company

2Simple develops educational software for primary schools — used by thousands of schools and millions of children and teachers worldwide, including in the UK, USA, Australia, UAE and South Africa. Specialists in Computing and creativity.

📅 What You’ll Be Doing

Managing school accounts through their contract journey — from renewals to upselling and customer support.

✔️ Supporting schools using 2Simple’s online services

✔️ Managing the renewal process to successful outcomes

✔️ Working methodically with the company CRM

✔️ Identifying upsell and cross-sell opportunities

✔️ Reporting to the Chief Revenue Officer

🧩 What They’re Looking For

✅ Friendly, self-motivated and well-organised

✅ Strong phone manner and customer service skills

✅ Competent IT skills and able to work through task lists

✅ Excellent written and verbal communication

💡 EdTech sales, teaching experience or previous account management are all a bonus.

🎁 Benefits

✔️ 28 days holiday (taken during school holidays) + 8 bank holidays

✔️ Quarterly commission on top of salary

✔️ Company benefits package

✔️ Small, supportive team environment