Business Support Officer

🏠 Business Support Officer (Remote – UK)

🏢 Company: Family Action

💷 £15,132 – £16,668 actual (£25,221 – £27,780 FTE) + £288 home allowance

📅 Permanent, Part-time (22.2hrs/week)

🏠 Home-based (some travel)

⚠️ Closes: 13 April 2026

🚀 About the Company

Family Action has been supporting people through change, challenge and crisis for over 150 years — protecting children, supporting young people and adults and helping families across the UK.

📅 What You’ll Be Doing

Providing high-quality business support to the Performance, Quality and Safeguarding team — keeping the team organised, on track and effective.

✔️ Booking meetings, creating agendas and managing the team work plan

✔️ Supporting Communities of Practice sessions and task groups

✔️ Maintaining procedure manuals and intranet pages

✔️ Taking and writing accurate minutes of meetings

✔️ Managing office systems and maintaining detailed records

🧩 What They’re Looking For

✅ Experience setting up and running office systems

✅ Excellent IT skills — Teams, SharePoint, webpages

✅ Strong written and verbal communication at all levels

✅ Highly organised with the ability to manage a varied workload independently

✅ Understanding of safeguarding issues

🎁 Benefits

✔️ 25 days holiday rising to 30 (pro-rata) + bank holidays

✔️ Up to 6% matched pension contributions

✔️ Enhanced sick pay and family leave

✔️ Cycle to work scheme

✔️ Eye care and flu jab vouchers

✔️ Ongoing training and career development