Exam Administration Coordinator

🔐 Exam Administration Coordinator (Remote – UK)

🏢 Company: ISC2

💷 Not listed — check on application

📅 Permanent, Full-time

🏠 Fully remote (UK)

⚠️ No closing date — apply ASAP

🚀 About the Company

ISC2 is the world’s leading nonprofit membership organisation for cybersecurity professionals — home to globally recognised certifications including CISSP. They’re on a mission to create a safe and secure cyber world.

📅 What You’ll Be Doing

Supporting exam candidates through the full exam delivery process — from accommodations to fraud investigations.

✔️ Assisting candidates with exam delivery requirements and policies

✔️ Managing special accommodations and exam appointments

✔️ Processing adverse action investigations and case management

✔️ Documenting candidate and test centre interactions

✔️ Escalating complex queries to subject matter experts

🧩 What They’re Looking For

✅ 1+ year customer service experience — call centre preferred

✅ Excellent written and verbal English communication skills

✅ Strong MS Office skills (Word, Excel, PowerPoint, Outlook)

✅ Detail-oriented with good follow-up and problem-solving skills

✅ Able to handle confidential information with discretion

💡 CRM/Salesforce experience is a bonus.

🎁 Benefits

Not listed — check on application.